At Lumen we understand the frustrations that come with long automated phone menus and unmonitored inboxes. We operate in an industry built on trust, so whether you’re a new customer or a long term customer, we provide you with reliable communication and experienced support. We have a friendly customer service team and dedicated account managers ready to answer questions or resolve issues. Whether you’re simply after the status of an order or you have a technical product enquiry, we encourage you to get in contact. Our unwavering commitment to customer service has paved the path towards long-term relations built around trust, timely service and going above and beyond.